Footprints
ToolTwist provides an infrastucture for guiding users
through an application, known as Footprints.
Showing the Way
Comprehensive applications are often confusing for first time users.
Footprints provide a workflow-like environment for showing users the
process required to complete each business task, guiding them
through the various application screens required to do their work.
Knowing where you've been
Where appropriate, Footprints can ensure that steps are completed and checks are performed
before allowing a user to progress through a business process. This is great for ensuring
that coporate policies are being following.
A full audit trail of user operations is recorded - useful in
today's world of ever increasing demands for corporate compliance
and acountability.
Where paths meet
Footprint processes also pass control of a business function from one
user, or group of users, to another, assisting with communication and
ensuring seemless coordination in
a corporate environment. Queuing, escalation and exception reporting
ensure that tasks are not forgotten or overlooked.
The ToolTwist Footprint definitions are easily customised,
allowing enormous scope for a package solution to be
customized to meet a customer's requirements.
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